Comments on: Re: Florist Express Order #81059446

By: Colin

Colin — Wed, 06 May 2009 21:59:50 +0000

Just got off the phone with these people after paying 4.99 to have it delivered before 1pm the next day. It got there at 3pm. After calling customer service i was told that i should not have clicked the expedited delivery box if it was not being delivered same day. i got my money back.

By: How to resolve a flower delivery problem | Milwaukee Florist Greenfield Flower Shop

Sun, 09 Nov 2008 17:11:51 +0000

[...] Re: Florist Express Order #81059446 [...]

By: Greg Johnson

Greg Johnson — Sun, 09 Nov 2008 16:43:49 +0000

Delivery problems are probably the number one source of customer dissatisfaction in the flower business. For those of us in the business, it’s something we’ve known for years.

Sending flowers is intended to elicit romantic feelings. When something does go wrong, well…the last paragraph of your post says it all.

I’ll be bookmarking this one.

By: Happy Mel

Happy Mel — Sat, 08 Nov 2008 23:30:42 +0000

BRILLIANT! perfectly written and hilariously delivered.

By: eeyore

eeyore — Sat, 08 Nov 2008 18:59:12 +0000

hilarious, i am impressed by your wit and diplomatic delivery.

By: Rachelle

Rachelle — Sat, 08 Nov 2008 16:17:05 +0000

You, sir, are my hero.

By: Carrington

Carrington — Sat, 08 Nov 2008 09:48:28 +0000

Sadly, as a Brit, I can only supply you with a list of trusted UK florists. However my message applies to the States, indeed the whole of the world.

In these days of Internet you should NEVER use a third party to order flowers from. Not only do you run the risk of the problems you experienced but a large chunk of your order value will probably have been consumed along the way in the form of commissions/handling fees and other charges.

Always find a local real bricks and morter flower shop who will not only deal with your order personally but make it as well. Check they are real (not some clever clogs hiding behind a false address) by asking relevant questions about the area – if they hum and hah then they are probably a call centre the other side of the country … or world.

That way not only will you probably get more for your bucks but it will arrive on time and you won’t have to resort to alterntive methods of excitement.

Hope it helps
Caroline Marshall – Foster
Managing Editor
Florist & Wholesale Buyer Magazine
London, England

http://www.fandwb.com

By: Farris

Farris — Sat, 08 Nov 2008 05:43:05 +0000

Jess & Jim: Hopefully I’ll get a response. If I do, I’ll post it here.

By: Jim Reverend

Jim Reverend — Sat, 08 Nov 2008 03:58:13 +0000

You are a beautiful man. You had me at “To Whom It May Concern”.

By: Your Favourite Canadian

Your Favourite Canadian — Sat, 08 Nov 2008 02:35:43 +0000

This made me laugh out loud.

I think I love you. :)